Returns & Exchanges
We want you to be fully satisfied with your new footwear, which is why we offer a straightforward 30-day return policy for any unworn items in their original packaging. Whether you need a different size or a full refund, our hassle-free process ensures you can shop with total confidence.
Return Process
- 1.Pack Your Items
Place your unworn shoes back into their original box and secure them in a protective outer mailing bag or box to ensure they arrive safely.
- 2.Generate Your Label
Visit our online returns portal to download and print your prepaid shipping label, or generate a QR code for paperless drop-off at designated locations.
- 3.Ship the Package
Drop off your parcel at any authorized Post Office or courier collection point, making sure to keep your proof of postage receipt until the return is processed.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method within 7 to 10 working days.