Returns & Exchanges

We want you to be fully satisfied with your new footwear, which is why we offer a straightforward 30-day return policy for any unworn items in their original packaging. Whether you need a different size or a full refund, our hassle-free process ensures you can shop with total confidence.

Return Process

  • 1.
    Pack Your Items

    Place your unworn shoes back into their original box and secure them in a protective outer mailing bag or box to ensure they arrive safely.

  • 2.
    Generate Your Label

    Visit our online returns portal to download and print your prepaid shipping label, or generate a QR code for paperless drop-off at designated locations.

  • 3.
    Ship the Package

    Drop off your parcel at any authorized Post Office or courier collection point, making sure to keep your proof of postage receipt until the return is processed.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects your return, we will issue a refund to your original payment method within 7 to 10 working days.